When I started this blog site last October, hyper-converged infrastructure (HCI) was still a fringe technology. Just five months later and HCI has entered the mainstream. Rather than fielding questions about hyper-convergence, the inquiries I get today are much more often about what sets Nutanix apart from the rapidly growing pack of HCI players?
Nutanix isn’t just the HCI front-runner; it has a 52% market share. Here are my top ten differentiators as to why Nutanix leads the hyper-converged industry:
1. A true distributed file system with roots to Google and GFS
Nutanix brings the same type of no-SAN distributed file system infrastructure developed by Google, and now utilized by all leading cloud providers, to the enterprise. The commodity hardware, “share nothing” Nutanix Distributed File System (NDFS) model enables capabilities such as self-healing and data locality that uniquely position Nutanix for enterprise requirements.
2. Google-like transparency
Google published papers in 2003 about how it redefined infrastructure with GFS including innovative technologies like Map Reduce and NoSQL. Nutanix is similarly transparent about how our technology works. No secrets, no politics, no misleading claims. (As an example, see www.nutanixbible.com).
3. Passionate employees
There are 1,648 billionaires on the planet, but only 190 VCDXs. Eleven of them work at Nutanix with more coming. These folks can pretty much work wherever they want. They’re joining Nutanix because of the technology, the culture and the opportunity to be part of revolutionizing the virtualized datacenter.
4. Dedication to channel partners
Nutanix has been a channel focused company from day one. We strive to help our partners to not just be competent Nutanix resellers, but rather to be leaders in the new era of Web-scale HCI and associated cloud integration. We work with them to achieve differentiation, customer trust and expanded skill sets with programs such as Breakaway, Authorized Consulting Partner, and the recently launched NPX certification.
The learning, of course, goes both ways. We listen to our partners about how we can better serve their customers both today and in the future.
5. A focus on an uncompromisingly simple customer experience
Nutanix doesn’t just sell products, we deliver a customer experience. Nutanix simplifies the lives of IT administrators. Nutanix’s HTML5 Prism UI, for example, is beautifully designed and exceptionally intuitive and easy to use. Or consider firmware upgrades. Even the most advanced 3-tier architectures still require painful and risky firmware upgrades. But Nutanix changes the game with one-click, non-disruptive upgrades for all components including hypervisors.
6. Industry-leading customer support
Most manufacturers claim that they emphasize customer service. Our customers and partners validate again and again that Nutanix takes support to a whole new level. Nutanix has a +88 Net Promoter Score and is the two-time winner of the Omega Northface Award for “Delivering World Class Customer Service.”
7. A furious pace of innovation
Nutanix’s engineering department doesn’t have a lot of ex-storage folks. Instead, engineers with backgrounds from companies such as Google, Facebook and Twitter build massively scalable, very simple and low-cost infrastructure. It’s a completely different mindset, and it leads to rapid development in response to customer requests.
While some innovations, such as the industry’s first HCI all-flash node, incorporate hardware form factors, most are delivered strictly via software (Tesla-style). Recent examples include Metro Availability (for active/active datacenters), encryption, MapReduce Deduplication, Cloud Connect, shadow volumes, Plugin for Citrix XenDesktop, etc.
Some HCI manufacturers claim to be hypervisor agnostic though they only work with one hypervisor. Nutanix started with VMware in 2011, began supporting KVM in 2012 and then Hyper-V in 2013.
9. Dell validation
While Nutanix isn’t the only HCI producer to work with legacy manufacturers, we go far beyond just providing reference architecture. Out of all the HCI players, Dell approached Nutanix to establish a true OEM partnership. The Dell XC Converged Appliances – powered by Nutanix software were painstakingly vetted by both manufacturers to ensure the same high standards of quality, simplicity and support that customers receive with Nutanix-branded appliances.
10. A Web-Scale mindset
The legacy storage manufacturers treat HCI as a storage option in a large line card. Nutanix eats, breathes and sleeps HCI as not only a vastly superior platform for hosting a virtualized datacenter, but as the inevitable future.
Nutanix’s success with HCI has already shaken up the industry as almost every large legacy storage manufacturer now has, or has announced, an HCI solution. And Nutanix’s efforts resonate with customers who tend to have a passion for the technology rivaling that of Nutanix’s own employees. Nutanix’s first customer conference, Nutanix.NEXT, this June in Miami is chock full of customer presentations. I have six different customers speaking on my ROI panel alone.
Thanks to @vmmike130, @Sandeep_NTNX, @farazip and @vEd_NYC for edits and suggestions.